The UT Healthier Way: A new way to share the stories of our exceptional practice
by Carlos Rosende, MD, Executive Director, UT Health Physicians
 

It is with enthusiasm that I welcome you to the first edition of The UT Healthier Way, our new monthly e-newsletter for our employees that will serve as a resource to providing information and updates about UT Health Physicians.

 

Nearly one year ago, we recommitted ourselves to the “UT Healthier Way,” which encapsulates our philosophy of placing patients at the center of all of our efforts. Our patients may come to us in discomfort and most always with concerns, anxiety and questions. Our patients expect answers, advice, respect, compassion and hope. It is our obligation, and is indicative of the UT Healthier Way to serve our patients as their most trusted health partner, always ensuring to make every patient encounter a positive one.

 

The UT Healthier Way newsletter will share accomplishments, offer opportunities for learning and growth, and report the life-changing breakthroughs our colleagues within UT Health San Antonio develop. It is my intent that the newsletter not only serves to provide you with useful information for your day-to-day responsibilities but that its articles and videos also cultivate your passion for providing exceptional patient-centered care. Our goal is to inform, inspire and engage for the benefit of those we serve.


In San Antonio, UT Health Physicians has nearly 800 physicians, over 200 advanced practice providers and over 1,000 nurses and care team members. Our clinical sites are becoming busier and we are concentrating on improving access to the increasing number of patients who seek our care and expertise. As our practice continues to grow, the UT Healthier Way will help us stay connected, aligned in our mission, and committed to our patients.

 

UT Health Physicians provides a level of expert care and a patient experience that is found nowhere else.  Patients choose us for more than the clinical expertise we offer… it is the way we deliver that care.  It is a pleasure to work with dedicated professionals who unite and collaborate to provide outstanding care.  YOU make a difference in our patients’ lives and I thank you for your dedication.

 

Sincerely,

 

Carlos A. Rosende, M.D., F.A.C.S.

Executive Director, UT Health Physicians

Executive Vice Dean for Clinical Affairs, Joe R. & Teresa Lozano Long School of Medicine

UT Health San Antonio

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In this issue
The UT Healthier Way: A new way to share the stories of our exceptional practice
Operations Update
Building the Pyramid: The UT Health Continuous Improvement System
"When would you like to be seen?" Improving access to care at UT Health Physicians
Employee Discounts with UT Health Physicians
From Your Patients
UT Health Physicians In the News
Welcome to UT Health Physicians!