From Your Patients

The care we provide at UT Health Physicians endures long after an appointment ends. A patient's opinion on how they were treated and the care they received are remembered always and shared time and time again. The good stories our patients share about our practice establish an expectation and a reputation each of us is called to uphold. Here are recent comments directly from our patients.

 

"I feel that there is NOTHING that could be done better. My provider (Sonja Brune and the staff are caring, knowledgeable) ."


"I cannot think of anything. I was treated with respect, given knowledge and the care I received has improved my quality of life."


"Dr. Bolfing was amazing. I was a new patient and was nervous but he put me right at ease. He answered all of our questions and really listened to our concerns. Because of this great experience, I would highly recommend Dr. Bolfing to my family and friends."


"Dr. Robert Schenken is the best doctor! I have to travel about 4-5 hours to see him, but my husband and I do not hesitate to travel to our appointments with Dr. Schenken. It was because of his care and treatments that I was able to conceive our first child! His staff is very attentive and responds to MyChart messages fast."


"Dr. Osswald & her staff always provide extremely knowledgeable, courteous & prompt attention to me as a patient. I know I am in good hands w/her."


"Your staff and medical team are the best. They are kind, efficient and never overbook and seem in a rush to move on. All my questions are answered completely and to my satisfaction. My mom and Sister recommended your facilities and I, in turn, have recommended your facilities to others. Having a MYCHART accessible 24/7 is a tremendous bonus and every time I have used it I have a quick response. Fantastic team all around. Keep up the great work !!"


"Dr. Van Sickle and staff were on top of things.  All was explained and given a written explanation.  My appointment was on time and I felt like I was not just a number but actually a patient!"


"I was most impressed by the efficiency of getting the appointment and the timely and friendly manners of the staff...I was most impressed with the professionalism and care/treatment I received by Dr. Stallworth. As a young and skilled faculty, he is the type of physician and academic faculty that we desire at UT-Health San Antonio. I would recommend him highly to any of my friends or colleagues that need an ENT/plastics procedure."


"Dr. Patel and staff are courteous and direct.  I always feel comfortable asking questions regarding my condition(s) and feel as though I am being listened to and given adequate time to convey concerns.  Our family is grateful I am under the care of Dr. Patel and associates.  Above all, I feel safe!"

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In this issue
Welcome to the most exciting time in health care history! 
Operations Update
Learn the New, UT Health Way to Greet and Thank Our Patients
Building the Pyramid: The Patient
The Flywheel is Turning: Early Successes with the Access Initiative
Controlled Chaos: Trauma doctors, nurses labored to save lives in Texas' deadliest mass shooting
Important Dates: Staff Certification Program and Orientation
Flu Vaccines Are Available Through the UT Health Network
From Your Patients
UT Health Physicians In the News