Hello and happy holidays! We are the Resource Team, often referred to as the float pool. We are a team of medical assistants and medical receptionists who are part of the UT Health Physicians’ practice operations team. We have 11 members including three medical assistants, seven medical office receptionists and our manager, Theresa. We are actively recruiting, with plans to grow our team to 18 members.

The Resource Team is integral to the success of our practice operations. We are called upon daily to staff practices across all locations—to help keep them “a-float!” We provide support to all practices, including primary care, specialty practices and the UT Health MD Anderson Cancer Center. When practices are short-staffed, or when extra assistance is needed, we are ready to help. You may see us in your practice working alongside you when your fellow colleagues are out due to illness, FMLA, vacation or personal leave. You’ll also see us when your leadership is actively recruiting for new team members for your team.

We are a unique team; our skills and experiences are diverse and allow us to provide staffing assistance in all practices. And, as our skills grow with the needs of the enterprise, so too will the services we are able to provide. We look forward to working with you and providing you with the backup you need. We may be in your practice for just a day or two, but we’ll be back when you most need us.

Contact our manager, Theresa Lomperski, to request our added assistance for your practice. We are here to help. You can count on the Resource Team to provide excellent patient care and a five-star, positive patient experience.

Resource Team members include:

Manager – Theresa Lomperski

Medical Assistants – Krystal Delavega, Helena Ferreira and Amber Gonzales

Medical Receptionists – Raena Gelillo Smith, Barbara Mora, Skiler Hernandez, Tiffany Shaw, Alex Cabello, Taylor Gill and Sylvia Prieto