Whether you are a scheduler or call agent, benefit coordinator, front desk receptionist, or clinical staff we all have a part to play in MyChart activation and education. Use these helpful tips to successfully get patients using MyChart.

Start by reviewing the patient’s chart to determine if they are currently on MyChart. Next, engage the patient in a conversation about MyChart rather than just encouraging them to sign up. Remember the importance of educating patients on MyChart’s benefits and to always ask why if the patient declines. You’re never too busy to determine a patient’s MyChart status!

Communicate these key points to patients to help them understand the benefits:

• MyChart is the best and most effective way for providers and patients to communicate.
• MyChart has great features that allow patients to see test results, upload documents, request prescriptions and speak with their provider.
• Activation is fast and easy!

There’s no time like the present to have a conversation about MyChart activation—don’t delay, take the very first opportunity to have the conversation with patients.