Learning and implementing best practices in operations can prevent mistakes, maintain a consistent flow of business to better meet patient demands and keep our clinical practice effective and productive. Below are a few updates of interest to our employees.

Tips of the month: Get the Haiku app and register for LifeImage

All week long, faculty and providers can come to MARC conference rooms B or C for help registering the Haiku app on their phones. Or, download it now for iPhone or Android.

LifeImage is now available via Epic. Read the full article in this newsletter for instructions on how to begin using this streamlined method for uploading, viewing and sharing images.

Nominate your colleague for a WOW! Award 

When you see a colleague living out our promise to provide exceptional care to our patients, nominate them for a Wow! Award by emailing a short nomination letter to: medinam11@uthscsa.edu. Or, you may deliver it in person to the first floor administration offices at the Medical Arts & Research Center. A committee formally recognizes Wow! Award winners using the comments and kudos submitted by patients, employees, managers, supervisors and providers during each quarter.

New hire orientation

The next UT Health Way Training and Certification class for new employees will be on Friday, August 9. Contact Theresa Lomperski for more information.

Plastic surgery is now at UT Health Hill Country

Our plastic surgery practice has opened a new location for patients at UT Health Hill Country. Dr. Scott Farber, an experienced plastic surgeon, will be available to help patients make the right cosmetic decisions. Call 210-450-9220 for an appointment.

Your practice operations team is here to support all of you in your effort to provide exceptional care to UT Health San Antonio patients. If you have any questions or need assistance, please reach out to your practice operations leaders: Casey Peterson, senior director of practice operations; Jeanette Hernandez, director of practice operations; Johnna Nerios, director of practice operations; and Dina Wright, director of practice operations. 

It's Haiku-palooza!

All week long, faculty and providers can come to MARC conference rooms B or C for free lunch and help registering the Haiku app on your phones. Epic trainers will be there each day to help. All faculty and APPs are encouraged to download the Haiku app. Haiku provides mobile access for uploading pictures to Epic and easier communication with your patients and peers. 

Dates: All week - Monday, July 29 - Friday, August 2

Time: 11:30 a.m. - 1:30 p.m.

Place: MARC conference rooms B and C

Prize! Download Haiku for your chance to win an Amazon gift certificate!

For off-site clinics, Epic trainers will come out to your location soon.

Alternatively, you can register Haiku yourself by clicking the iPhone or Android link below from your phone.

Haiku for Android:  https://play.google.com/store/apps/details?id=com.epic.haiku.android&hl=en_US

Haiku for iPhone:  https://apps.apple.com/us/app/epic-haiku-limerick/id348308661

The implementation of LifeImage at all UT Health Physicians locations is complete. LifeImage is an image management system that allows staff to seamlessly upload, view and share images across UT Health San Antonio. Epic and LifeImage are now integrated, allowing making image upload and view functionality easier than ever.

In Epic, there are two new buttons, “LifeImage Upload” and “LifeImage View”, located under the Appointment Desk, Chart Review (Image Tab) and Schedule Toolbars.

Start using LifeImage:

There are required steps before using the LifeImage system:

One-time LifeImage registration – This single instance registration is required in order to have the ease of single sign-on (SSO) access between Epic and LifeImage, resulting in fewer clicks.

Register in Epic by clicking the "LifeImage Upload" or "LifeImage View" buttons. A screen with a blue “log in” link will display. 

Once you are registered, LifeImage will automatically log you in next time you click one of those buttons.

Review training materials – Take a moment to review LifeImage training materials below and also listed within Epic’s Learning Home.  Training is minimal, self-directed and should take approximately five minutes.

Viewing an Image Quick Guide

Uploading an Image Quick Guide

Nominating Quick Guide

Please contact your practice manager for more information or help with using LifeImage. Report any issues to the UT Health IT Help Desk 210-450-4800.

We are recruiting people who are passionate about making lives better through exceptional health care. Meet the newest providers and staff joining UT Health San Antonio.

Iris Bridges, orthopaedics; Rebecca Carrion, dermatology; Oscar Castoreno, business analtyics and technology; April Cruz, clinical quality and safety; Julian Denmark, orthopaedics; Tanner Galoia, physical and occupational therapy; Rosalinda Garces, insurance follow-up; Betty Garza, server operations'; Eva Garza, Biggs Institute for Alzheimer's and Neurodegenerative Diseases; Alexandra Guerrero, radiation oncology; Mahmoud Jaber, help desk; Yarely Lozano, ophthalmology; Lauren Mills, UT Health San Antonio MD Anderson Cancer Center; Christine Miranda, neurosurgery; Elizabeth Moczygemba, coding support; Aldona Pettit, ophthalmology; Veronica Rodriguez, coding support; Jacob Sierra, neurology

Know someone who is passionate about making lives better? Let them know we are hiring at UTHealthSA.org.